Management features
Customer knowledge sharing, that works at scale.
Customize your platform experience to sync with other brand channels and keep customers coming back time and again.
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Become part of your customer’s daily toolkit for success.
Put an end to knowledge and resources scattered across multiple platforms. Zapnito allows you to configure your platform around your business objectives.
Custom branding
Create a seamless user-experience across different branded platforms.
Take control of your platform's visual identity so the experience you deliver is unique to your brand.
Custom layout & pages
Custom domain
Editable colors & fonts
Code snippet library
Custom naming conventions
Structure & navigation
Build and organize knowledge in a way your customers will love.
Configure the structure of your platform with public, private or secret containers to ensure the right customers can easily find the right knowledge and people.
Rooms
Channels
Topics
Badges
Page builder
Sidebar builder
Multi-Community Structure
Personalization & access
Personalize each user’s abilities with granular precision.
From registration, to onboarding and beyond, Zapnito makes it possible to serve every user an experience that is tailored to who they are, who they follow and what they’re interested in.
Public, gated or invite-only access
Group segmentation
Configurable permissions
Custom registration
Onboarding workflows
My Network
Email digests
Admin and optimization
Manage the integrity and visibility of your platform with less resources.
Zapnito gives your team all the tools needed to drive the right kind of customer engagement based on your business goals.
Roles & rights
Moderation rules
Campaign links
SEO tools
Notifications
Automate notifications so customers return time and again.
Allow every user to configure their personal notification preferences so they are kept engaged with notifications relevant to their goals.
Member preferences
Newsletters
Follow updates
@Mentions
Private messaging
Revenue generation
Turn your knowledge sharing into a product you can monetize.
From paid membership to premium content, CaaS (Community as a Service) to third-party sponsorship, Zapnito makes it simple to drive revenue directly from your platform.
Payment integrations
Sponsorship
Advertising positions
Organization profiles
Data exports
"We are treating our Zapnito platform as the glue around our other products moving forward — driving value, empowerment, and advocacy."
Evan Brennan-Johnson
"The support from the Zapnito team is great - there is always someone to advise on community strategy and provide expert opinion."
Victoria Hart
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"The platform's look and feel is unique to us and we've been able to evolve it as our community has grown. Within weeks we had thousands enrolled just through word of mouth."
Sherilyn Shackell
Zapnito is the only platform built to grow and retain your customer community with a personalized knowledge hub experience.
Zapnito Ltd, 86-90 Paul Street,
London, EC2A 4NE, United Kingdom.
