Security features

Safely and securely share knowledge with customers.

Build trust and deliver the best possible customer knowledge sharing experience by maintaining high privacy or security standards.

Screenshot of Zapnito's 2FA security feature on an example customer knowledge sharing platform

Confidently integrate knowledge sharing across your customer lifecycle.

Zapnito prioritizes the protection of your company and customers’ data with the highest levels of security, privacy and compliance.

Authentication & Access
Guarantee only the right people have access to your knowledge sharing platform.

Automatically detect abuse and spam while providing frictionless authentication for trusted users.

SSO (Single sign-on)
Spam and profile moderation
Password strength
2 Factor Authentication
Social sign-in
Screenshot of Zapnito's password sign in feature on an example customer knowledge sharing platform
Compliance and protection
Ensure accuracy, consistency, and safety of data.

Zapnito follows leading encryption safeguards, highest quality assurance processes and maintain cloud infrastructure best practices to protect both our customers and their customers too.

ISO 27001
GDPR compliance
Data encryption
Custom security header
Custom SSL
US Data residency
Penetration testing
Security & Audit Logs
Screenshot of Zapnito's security compliance certifications

"We are treating our Zapnito platform as the glue around our other products moving forward — driving value, empowerment, and advocacy."

Profile picture - Evan Brennan-Johnson, NPSx by Bain & Co
Evan Brennan-Johnson

"The support from the Zapnito team is great - there is always someone to advise on community strategy and provide expert opinion."

Victoria Hart

"The platform's look and feel is unique to us and we've been able to evolve it as our community has grown. Within weeks we had thousands enrolled just through word of mouth."

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Sherilyn Shackell

Not ready to talk just yet?

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