Support Services

Expert support to help you drive long-term impact

With strategic services offered as standard, Zapnito is your ideal tech partner to power community-led growth

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Community Success Team

1-on-1 platform training

Fully personalized training calls ensure your community is customized, launched and performing as quickly as possible

Launch roadmap

Get a fully custom step-by-step launch checklist based on your specific community goals

Strategy and business reviews

Get ongoing strategical and tactical guidance to optimize community performance based on your KPIs

UK-based support

Get fast, expert advice on all aspects of community building

Enhanced services

Custom theming

Create precise alignment with your brand guidelines than offered as standard in collaboration with our in-house specialists

Custom functionality

Reduce dependence on internal development resources to create bespoke capabilities by working with our in-house specialists


Easily switch to Zapnito from another platform by leveraging our experience transferring existing content and member information

Community management

Tap into our network of community managers, consultants and content specialists to reduce time and costs

Community resources


Access step-by-step best practice guides created by Zapnito experts to continually improve the impact your community has on your business


Exchange knowledge and network with other customers and industry professionals at exclusive in-person and virtual events


Benefit from the experiences of community experts with frameworks and resources to drive maximum impact