Webinar Series | Knowledge Unleashed: The Power of Online Communities
Knowledge Communities

Webinar Series | Knowledge Unleashed: The Power of Online Communities

Too many knowledge-driven organizations are unaware of the power of expert communities. In today’s always-on, digital culture, you’re missing out on opportunities to engage audiences at scale and set your brand apart. Organizations with expert communities are uncovering new ways to retain, convert, and connect with audiences — achieving enviable ROI in the process. This 3-part […]
How your association can use an online community to boost member engagement and retention
Knowledge Communities

How your association can use an online community to boost member engagement and retention

All eyes are on online communities. According to the State of Community Management 2022, the pandemic and resulting societal, financial, and business changes, have shone a spotlight on communities (and the opportunities they offer) among C-Suite executives. Now, 88% of senior executives are supportive of the community programs in their organization (up from 56% in […]
Online community software comparison 2022
Community Management

Online community software comparison 2022

We make over 35,000 decisions every day. Most of these are minor. But others have long-term ramifications. You want to get them right the first time.  Choosing a branded community platform falls into the latter group, yet many people don’t know how to choose a platform that best suits their needs. To help, we’ve created […]
What Is a Community Manager?
Community Management

What Is a Community Manager?

A well-known African proverb states that, “If you want to go quickly, go alone. If you want to go far, go together.” Yet, if you want to know where to go, you need a leader who knows the direction of travel. That’s exactly the role of a community manager and in this piece, you’re going […]
How to build an online community platform
Community Management

How to build an online community platform

“No business does business alone. We win together as a community.”  Those are the words of SAP CEO Christian Klein at an event in 2021. He went on to say that some of the greatest challenges of our time – the pandemic, climate change, and navigating disruption – would be better solved by connecting with […]