The ultimate guide to community management
Community Management

The ultimate guide to community management

Humans are social beings. We have an intrinsic need to meet peers, learn from experts, and challenge our viewpoints with different perspectives. That’s what makes online communities so powerful because they tap into our desire for connection in trusted spaces away from the noise of social media.  But before you build those connections, you need […]

5 biggest benefits of online communities
Community Management

5 biggest benefits of online communities

Online communities are growing in popularity. From brand communities to customer support, increasingly we are moving away from broad, social networks, and seeking smaller, niche spaces to connect.  A study found that 76% of internet users visited an online community of some kind – a number which is increasing year after year. Yet there is […]