Using online communities to inspire loyalty and innovation in membership organizations
Knowledge Communities

Using online communities to inspire loyalty and innovation in membership organizations

Belonging to something bigger than yourself is powerful. Membership organizations that tap into our intrinsic need to belong and share knowledge, are building thriving, loyal membership bases. It’s a dynamic that Abraham Zaleznik, a leading scholar in organizational psychodynamics once recognized, when he stated, “Innovation grows out of membership and a sure sense of responsibility […]

From Audiences to Subscribers: A Publisher’s Guide to Expert Communities
Community Marketing

From Audiences to Subscribers: A Publisher’s Guide to Expert Communities

B2B media organizations must adapt to a world where content is no longer king. Relationships between B2B organizations and their audiences have begun to reflect those of B2C brands, with a greater emphasis on a simplistic buying process and agility in the marketplace. Audiences today demand first-class experiences from their publishers and information providers, forcing these […]

Collective Intelligence eBook
Knowledge Communities

Collective Intelligence eBook

Click here to download the eBook for free. “When everybody is an expert, nobody is.” It’s been over fifty years since the Defense Advanced Research Projects Agency (DARPA) created a packet-based system of online communication which became what we now know as the internet. A lot has changed over the course of five decades – […]