Are these the only plans available or can we mix and match?
We try to be as flexible as possible for our customers and we’re very happy to put together a bespoke package which meets your needs.
Do you offer any discounts for charities or startups?
We are happy to discuss discounts for charities and startups - please do contact us to discuss your needs and we will see if we can help.
What exactly are the different levels of design customisation?
We work with you to encapsulate your branding - from the core look and feel, to creating bespoke assets and features.
Does Zapnito offer refunds?
No, except at our discretion.
Does Zapnito provide free trials?
No. However, if you want something visual to show to others within your business, or to clients, we can discuss creating a prototype for you. Or if you’d simply like to get a feel for Zapnito’s platform, you can join our own community.
Can we upgrade during the year?
Yes. Contracts renew annually. You can upgrade mid-year by paying the difference in annual price pro-rated to the number of months remaining for that year.
What payment options does Zapnito offer?
Zapnito issue invoices and payment is by BACS bank transfer. If required we can arrange for payment by credit card. We can accept cheques but will wait until they are cleared before providing any services.
What are Zapnito’s payment terms?
Payment in full without deduction or set-off, in cleared funds, within 30 days of the date of each invoice. If full payment is not received then Zapnito can withdraw provision of the service.