Media & Information Services Brands
Turn a passive audience into an active community
Take your brand's thought leadership to the next level by creating a dedicated space for peer-to-peer knowledge sharing
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Create more valuable engagement with an all-in-one community platform
Drive contribution and collaboration
Empower members to take part in your brand's success by answering community questions, publishing user-generated content or sharing ideas
Turn content into certification courses
Guide members toward achieving their goals using self service learning journeys by curating existing articles, videos and documents
Centralize discussion and announcements
Create dedicated spaces to share public company updates, build custom groups to host advisory boards or gather feedback
Create habit-forming experiences
Increase the frequency and value of member engagement with personalized community notifications, newsletters and @mentions
Create rich discussions around trending topics
Bring peers together to answer questions, share best practices and help troubleshoot challenges. Leveraging community participation improves brand discoverability and reduces marketing costs.
Drive revenue with exclusive content and experiences
Charge a subscription fee for access to your community platform or for individual learning or networking experiences
Capture data to improve products and services
Centralize where you exchange ideas with your audience to improve your product or service. Take full control of your community engagement data to identify new revenue opportunities.
Connect your tech stack to drive limitless customer engagement
Integrate with tools you already use to automate workflows and enrich customer insights
Flexible, reliable and secure – at scale
Custom branding
Configure logos, fonts, colors and your domain name to create a seamless user-experience across different branded platforms
Community analytics
Track community activity as whole and drill down into the members and groups driving engagement
Permissions & Moderation
Automated moderation, custom groups and 100+ configurable permissions allow you to streamline community operations
Member invites
Allow members to send one-click community invitations to their network to drive advocacy and membership growth at scale
“The support from the Zapnito team is great - there is always someone to advise on community strategy and provide expert opinion.”
Victoria Hart Community Manager, Mark Allen Group