The all-in-one community platform built for personalized knowledge sharing experiences

Create a custom, one-stop destination for customers to access the knowledge and people they need to succeed

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How does Zapnito work?

1

Create a branded knowledge sharing hub

Host members, discussions, content, courses, events and more in one fully customized platform

2

Personalize the member experience

Serve members relevant content, experts and activities - at the right time

3

Measure impact and predict behaviours

Drive ROI with a 360° view of member engagement and sync data across your tech stack

4

Drive impact with expert guidance

Work with our team of experts to optimize your strategy and impact

Engagement Features

Maximize engagement and knowledge sharing

Build meaningful customer relationships, develop interactive educational journeys, and stimulate active member participation

Features

Profiles & Networking
Discussions
Content Management
Courses & Certification
Event Management
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Management Features

Manage an outstanding community experience, at scale

Customize and control how your community platform works to create a unique experience based on member needs and business goals

Features

Custom Branding
Structure & Navigation
Personalization & Access
Administration
Notifications
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Data Features

Make data-driven decisions with community analytics

Discover critical customer insights and drive return on investment with a comprehensive analysis of member behaviours

Features

Growth & Engagement Dashboard
Member Explorer
Content & Event Dashboards
Email Performance Dashboards
Custom Analytics
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Security Features

Ensure the security and privacy of community data

Minimize security risks and build brand confidence with leading security practices and regulatory compliances built into your community platform

Features

SSO (Single Sign-On)
Spam & Profile Moderation
Data Encryption
GDPR & CCPA Compliance
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Integration Features

Seamlessly integrate tools to drive business impact

Utilize member data to its full advantage and integrate community experiences to enhance your complete customer lifecycle

Features

Direct Integrations
APIs & Webhooks
Zapier
Custom SSO
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Support Services

Your trusted community-led growth partner

Benefit from our comprehensive strategic services across planning, onboarding, training, custom development and beyond

Features

Community Success Team
1-on-1 Platform Training
Strategy & Business Reviews
Migration Services
Community Resources
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“Great product and our customer success manager is great at their job.”

Caylee Donaldson Head of Marketing, Hanson Wade