Solutions for media & publishing brands

Transform your audience into an active community

With our all-in-one community platform, you can take your brand’s thought leadership to the next level by creating a dedicated space for knowledge sharing and collaboration

B2B Marketing
Springer Nature
Centaur Media
McGraw Hill

Zapnito modernizes how media & publishing brands create an end-to-end community experience

  • One-to-many distribution creates limited engagement and opportunities for monetization

    • Audiences are unable to fully participate and struggle to access the expertise they need
    • Changing privacy regulations limit your brand’s control over data and the customer experience, making it hard to create measurable impact
  • Zapnito gives your brand an all-in-one platform to power Community-Led Growth

    • Full capabilities of an enterprise-grade customer community platform
    • Expert support to deliver a community strategy based on your priority business objectives

Create more authentic and valuable engagement to drive measurable business impact

Community-Led Growth | Acquisition

Improve discoverability and conversion

  • Attract more visitors to your content by hosting authentic discussions and convert them with custom CTAs
  • Create new opportunities for revenue generation with gated and paid content
  • Leverage zero-party data to put each community member on a personalized pathway through your best content and events
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Community-Led Growth | Adoption

Improve brand stickiness

  • Turn content into courses and centralize your events, discussions and announcements to create habit-forming community experiences
  • Accurately measure what members are engaging with to offer more personalized recommendations
  • Create a seamless experience between your community and other branded products with SSO, federated search and embeddable widgets
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Community-Led Growth | Retention

Improve satisfaction and quality of feedback

  • Create open and private rooms for custom groups to simplify brand announcements, ideation and feedback
  • Collaborate with members to identify trending topics and new opportunities to diversify
  • Matchmake members to offer community-as-a-service and provide unrivalled value on top of your existing product
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Community-Led Growth | Advocacy

Improve referrals and reviews

  • Create private rooms and discussions for your most engaged members to incentivise referrals and reviews
  • Reduce customer acquisition costs and scale community growth with 2-click inviting and sharing
  • Give your best members a platform to share their expertise with custom authoring and admin settings
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Purpose built solutions for leading media and publishing brands

Hybrid events

Collect registrations for your virtual and in-person events in one place and bring together expert speakers, attendees and sponsors to drive discussion and networking before and after

SEO optimisation

Empower members to share premium user generated content and drive focussed, authentic discussions to improve discoverability on search engines


Platform monetization

Create new revenue streams by placing community content, courses or events behind paywalls, embedding Google Ads code snippets in your platform, or managing promoted posts and sponsorships


Knowledge base and courses

Build an intuitive self-serve experience where members can quickly find answers to their questions and turn your best content into courses to breakdown complex subjects and track member education

Community analytics

Our community data platform has in-built, real-time and customizable analytics tools including more than 20 reports to help understand the members and content driving engagement


Member directories, networking and payment integrations allow you business create new revenue streams by monetizing member matchmaking

Connect your community platform to the tools your business already uses

From CRM to analytics, Zapnito’s native and custom integrations ensure your community takes your customer experience and insight to the next level