About Jerry J. Young
Jerry brings over 24 years of project leadership focused on technology enabled solutions which dramatically improve clients' revenue and service through development of operational strategy, program management, product management and process and technology implementation.
At Blue Shield of California, Jerry owned the strategy, product management and operations for online marketing and sales; and program managed the execution of strategic projects impacting all internet services. The programs focused on transforming Blue Shield into a company that is "easy to do business with" through rationalization, automation, and management of channels and key business processes.
Prior to joining Blue Shield, Jerry was responsible for western region P&L and program managed named major clients and projects for the system integration firms of Deloitte Consulting (RoundArch), Phoenix-Pop Productions and Cambridge Technology Partners.
Specialties: SaaS solutions, Property and Casualty Insurance, Health Insurance, Internet Marketing, E-commerce, Multi-Channel, Product Management, Program Management, Omni Channel, User Experience, Experience Design, Transformation