Cookie Policy

Information about our use of cookies

    1. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. 
    1. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
    1. We use the following cookies:
      1. Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
      1. Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
      1. Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
      1. Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
      1. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Cookie Purpose
Cookies with suffix _session Description: used by the Zapnito platform to identify who you are. Assigned when you log in, this keeps you logged in to the site so you don’t have to constantly re-enter your username and password. This isn’t set unless you are a registered user. Expiration: when the browsing session ends.
__utma Description: Google Analytics cookie, created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Expiration: 2 years from set/update Used to distinguish users and sessions.
__utmb Description: Google Analytics cookie, used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. Expiration: 30 mins from set/update.
__utmc Description: Google Analytics cookie, not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. Expiration: End of browser session.
__utmz Description: Google Analytics cookie, stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Expiration: 6 months from set/update.
Cookies with gs_u_GSN prefix Description: GoSquared Analytics cookie, used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing gs_u_GSN cookie exists. The cookie is updated every time data is sent to GoSquared. Expiration: 2 years from set/update. Used to distinguish users and session.
Cookies with ahoy_ prefix Description: Ahoy analytics cookies, used to determine new sessions/visits.  The cookie is created when the javascript library executes and no existing ahoy_visitor or ahoy_visit cookie exists.  The cookie is updated every time data is sent to the Zapnito platform servers.   Expiration: 14 days.
Cookies with consent_ prefix Description: Consent cookies to allow the Zapnito platform to keep track of which types of cookies you consent to.  Expiration: when the browsing sessions ends 
Cookies with cf_ prefix Description: Cookies provided by our web application firewall and content delivery network provider Cloudflare.  For full description please see https://support.cloudflare.com/hc/en-us/articles/200170156-Understanding-the-Cloudflare-Cookies
Cookies with aj_ prefix Description: Used by the Zapnito platform to identify who you are. Set for interoperability with Segment.
Local storage Description: HTML5 local storage used by the Zapnito platform to store local data to improve performance of the website to improve the experience of using the site.
    1. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
    1. You can change your cookie preferences by visiting https://community.zapnito.com/change-cookies, or you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Last updated: 01 November 2021