Choose a plan that works for your business
Zapnito provides an all-in-one community & knowledge solution that is tailored to needs of your customer community. We offer flexible pricing plans to meet your specific requirements.
5 admins- Unlimited registered users
- 'Built with Zapnito' watermark
- Unlimited Articles, Video & Documents
- Discussions
- Custom Branding
- 1-on-1 platform training
- Remove watermark
- Courses and Events
- SSO (OAuth & SAML as standard) & API
- Advanced Analytics
- Dedicated Support Team
- Multi-community structure
- Sandbox environments
- Custom integrations and data feeds
- Strategy workshops
- Enhanced support services
3 Social Media Account- Unlimited data
- Contact and company
- Free Platform Access
- Email automation
- 24/7 Customer Support
- 3 Social Media Account
- Unlimited data
- Contact and company
- Free Platform Access
- Email automation
- 24/7 Customer Support
- 3 Social Media Account
- Unlimited data
- Contact and company
- Free Platform Access
- Email automation
- 24/7 Customer Support
Frequently Asked Questions
Can I change my pricing plan at any point during the year?
Of course. Contracts renew annually and you can easily upgrade mid-year by paying the difference in annual price pro-rata to the number of months remaining for that year.
Where is the community data stored physically?
We store data in data centers located in the East Coast of the United States with AWS.
What payment options does Zapnito offer?
Zapnito issue invoices and payment is by BACS bank transfer. If required we can arrange for payment by credit card. We can accept cheques but will wait until they are cleared before providing any services.
What are Zapnito's payment terms?
Payment in full without deduction or set-off, in cleared funds, within 30 days of the date of each invoice. If full payment is not received then Zapnito can withdraw provision of the service.
Do you offer discounts for non-profits?
We are happy to discuss discounts for non-profits – please do contact us to discuss your needs and we will see if we can help.
Does Zapnito offer refunds?
We generally do not offer refunds. However, in certain exceptional circumstances, we may consider issuing a refund at our sole discretion.
