Choose a plan that works for your business

Zapnito provides an all-in-one knowledge sharing solution that is tailored to the size and needs of your customer community. We offer flexible pricing plans to meet your specific requirements.

Starter

Contact for pricingBuilt for new customer communities

Book a demo
Feature plan includes
  • 5 admins
  • Unlimited registered users
  • 'Built with Zapnito' watermark
  • Unlimited Articles, Video & Documents
  • Discussions
  • Custom Branding
  • 1-on-1 platform training
Growth

Contact for pricingBuilt for growing customer communities

Book a demo
Everything in Starter, plus
  • Remove watermark
  • Courses and Events
  • SSO (OAuth & SAML as standard) & API
  • Advanced Analytics
  • Dedicated Support Team
Enterprise

CustomBuilt for large-scale customer communities

Talk to sales
Everything in Growth, plus
  • Multi-community structure
  • Sandbox environments
  • Custom integrations and data feeds
  • Strategy workshops
  • Enhanced support services
Starter

Free

Get Started
Feature plan includes
  • 3 Social Media Account
  • Unlimited data
  • Contact and company
  • Free Platform Access
  • Email automation
  • 24/7 Customer Support
Starter
Popular

$348.00/Per Year

Get Started
Feature plan includes
  • 3 Social Media Account
  • Unlimited data
  • Contact and company
  • Free Platform Access
  • Email automation
  • 24/7 Customer Support
Enterprise

$708.00/Per Year

Get Started
Feature plan includes
  • 3 Social Media Account
  • Unlimited data
  • Contact and company
  • Free Platform Access
  • Email automation
  • 24/7 Customer Support

Trusted by our customers. Loved by theirs.

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"We are treating our Zapnito platform as the glue around our other products moving forward — driving value, empowerment, and advocacy."

Profile picture - Evan Brennan-Johnson, NPSx by Bain & Co
Evan Brennan-Johnson

"The support from the Zapnito team is great - there is always someone to advise on community strategy and provide expert opinion."

Victoria Hart

"The platform's look and feel is unique to us and we've been able to evolve it as our community has grown. Within weeks we had thousands enrolled just through word of mouth."

Profile picture - Sherilyn Shackwell - The Marketing Academy
Sherilyn Shackell

Frequently Asked Questions

Can I change my pricing plan at any point during the year?

Of course. Contracts renew annually and you can easily upgrade mid-year by paying the difference in annual price pro-rata to the number of months remaining for that year.

Where is the community data stored physically?

We store data in data centers located in the East Coast of the United States with AWS.

What payment options does Zapnito offer?

Zapnito issue invoices and payment is by BACS bank transfer. If required we can arrange for payment by credit card. We can accept cheques but will wait until they are cleared before providing any services.

What are Zapnito's payment terms?

Payment in full without deduction or set-off, in cleared funds, within 30 days of the date of each invoice. If full payment is not received then Zapnito can withdraw provision of the service.

Do you offer discounts for non-profits?

We are happy to discuss discounts for non-profits – please do contact us to discuss your needs and we will see if we can help.

Does Zapnito offer refunds?

We generally do not offer refunds. However, in certain exceptional circumstances, we may consider issuing a refund at our sole discretion.