Support services

Work with experts in knowledge sharing and customer communities.

With support and strategic services offered as standard, Zapnito is your ideal tech partner to take customer knowledge sharing to the next level.

Zapnito customer success team members

We’ll help you drive long-term impact.

Our team are on hand to help you get started quickly, migrate from existing tools and put a clear strategy in place.

Success Team
Follow a personalized path to success.

Launch and drive ROI as quickly as possible with training, guidance and reviews tailored to your business goals.

1-on-1 platform training
Launch roadmap
Strategy reviews
UK-based support
Zapnito developers helping a customer solve a problem
Enhanced services
Remove blockers to creating your ideal knowledge sharing solution.

Reduce dependence on internal development resources to deliver bespoke capabilities or support. Zapnito provides flexible enhanced services to help you reach your goals faster.

Custom theming
Custom functionality
Migration support
Community management
Zapnito customer success team members helping customers solve a problem
Community resources
Connect and share knowledge with a community of likeminded businesses.

xxBenefit from the experiences of other Zapnito customers with insights and resources shared to help you drive maximum impact.

Virtual and in-person events
Courses
Templates
Discussions
Zapnito team members at a customer event
Zapnito G2 reviewsZapnito Capterra reviewsGDPR compliance badgeISO 27001 certified badge

The support from the Zapnito team is great - there is always someone to advise on community strategy and provide expert opinion.

Victoria Hart, Community Manager

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