Accelerate customer growth through community knowledge sharing

Customers switch off if they don’t get the right knowledge at the right time. Zapnito is the only platform built to grow and retain your customer community with a personalized knowledge hub experience.

Personalization

Personalize knowledge sharing experiences across the customer lifecycle

One, custom branded platform where customers can:

  • Search and discover relevant knowledge
  • Learn and get answers from trusted experts
  • Connect and exchange insights with peers
Discussions
Courses
Articles
Video
Documents
Events
Profiles
Directories
Screenshot of Zapnito's Profiles feature on an example customer knowledge sharing platform

Community

Share, enrich and co-create knowledge with your customer community.

Engage the right customers to contribute new knowledge with 100+ user abilities, groups, moderation, and more.

Screenshot of Zapnito's content authoring feature on an example customer knowledge sharing platform

Intelligence

Gather insights to act on clear customer needs and intent.

Get a 360° view of user behavior to learn where your team should focus to impact retention and growth.

Screenshot of Zapnito's analytics feature on an example customer knowledge sharing platform

Want to book a personalized demo?

Please schedule a 30min call directly through our calendar below.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Looking for something else?

You can find out more about Zapnito or get in touch with us directly using these options.

Email us
Connect with the Zapnito Team
Learn more about Zapnito
Zapnito team members

"We are treating our Zapnito platform as the glue around our other products moving forward — driving value, empowerment, and advocacy."

Profile picture - Evan Brennan-Johnson, NPSx by Bain & Co
Evan Brennan-Johnson

"The support from the Zapnito team is great - there is always someone to advise on community strategy and provide expert opinion."

Victoria Hart

"The platform's look and feel is unique to us and we've been able to evolve it as our community has grown. Within weeks we had thousands enrolled just through word of mouth."

Profile picture - Sherilyn Shackwell - The Marketing Academy
Sherilyn Shackell