Accelerate customer growth through community knowledge sharing
Customers switch off if they don’t get the right knowledge at the right time. Zapnito is the only platform built to grow and retain your customer community with a personalized knowledge hub experience.
Personalization
Personalize knowledge sharing experiences across the customer lifecycle
One, custom branded platform where customers can:
- Search and discover relevant knowledge
- Learn and get answers from trusted experts
- Connect and exchange insights with peers
Discussions
Courses
Articles
Video
Documents
Events
Profiles
Directories
Community
Share, enrich and co-create knowledge with your customer community.
Engage the right customers to contribute new knowledge with 100+ user abilities, groups, moderation, and more.
Intelligence
Gather insights to act on clear customer needs and intent.
Get a 360° view of user behavior to learn where your team should focus to impact retention and growth.
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