Corporate

Branded solution for large communities with advanced engagement and networking options

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  • 10 team members
  • 15,000 registered users
  • Email and live chat support

Everything you need to create a thriving, revenue-driving community

  • Advanced theming
  • Content management
  • Premium content wall
  • User management

Enterprise

Fully custom solution for multiple communities, with many integration points.

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  • Multiple communities
  • Unlimited team members
  • Unlimited registered users
  • Dedicated account manager
  • In-person support

Everything in corporate, plus:

  • Fully custom theme
  • Custom analytics integration
  • Video panels
  • Courses

All plans include…

user-network

Expert networking

Community and interaction features which highlight experts and let them talk directly to users.

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Expert profiles

Showcase individual experts and organizations, with a dedicated profile that highlights expertise, interests and contributions to your network.

Intuitive content authoring

Produce beautiful multimedia content, with tools designed to make it easy for everyone.

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Rooms

Facilitate discussion around a topic or event. Rooms can be open to all or a closed to a particular group.

conversation-chat

Commenting and conversations

Encourage discussion with straightforward commenting and conversation tools.

Questions & answers

Ignite conversations within your community, drive engagement and generate feedback.

Frequently Asked Questions

Are these the only plans available or can we mix and match?

We try to be as flexible as possible for our customers and we’re very happy to put together a bespoke package which meets your needs.

Do you offer any discounts for charities or startups?

We are happy to discuss discounts for charities and startups – please do contact us to discuss your needs and we will see if we can help.

What exactly are the different levels of design customization?

We work with you to encapsulate your branding – from the core look and feel, to creating bespoke assets and features.

Does Zapnito offer refunds?

No, except at our discretion.

Does Zapnito provide free trials?

No. However, if you want something visual to show to others within your business, or to clients, we can discuss creating a prototype for you. Or if you’d simply like to get a feel for Zapnito’s platform, you can join our own community.

Can we upgrade during the year?

Yes. Contracts renew annually. You can upgrade mid-year by paying the difference in annual price pro-rated to the number of months remaining for that year.

What payment options does Zapnito offer?

Zapnito issue invoices and payment is by BACS bank transfer. If required we can arrange for payment by credit card. We can accept cheques but will wait until they are cleared before providing any services.

What are Zapnito’s payment terms?

Payment in full without deduction or set-off, in cleared funds, within 30 days of the date of each invoice. If full payment is not received then Zapnito can withdraw provision of the service.

Compare features

Users

Team Members Set up team members with full admin rights
Corporate Up to 10
Enterprise Unlimited
Registered users How many users can register to your community
Corporate Up to 15,000
Enterprise Unlimited

Customization

Homepage Tailor your homepage to your needs
Corporate Drag & drop widgets + code snippets
Enterprise Corporate + bespoke landing page
Theming The level of theme customization
Corporate Advanced
Enterprise Custom
Design service We will design and present interactive prototypes of your community
Corporate Available at set up
Enterprise Available as needed
Custom domain name Set up a custom domain or subdomain for your community
Corporate Included
Enterprise Included

Support

Email & live chat support Hands-on support from our team
Corporate Up to 4 hours per month
Enterprise Unlimited
Customer success support We can help you get the most out of your community
Corporate 1 online platform training
Enterprise Dedicated account manager
Feature announcements Keep informed with the latest platform updates
Corporate Email
Enterprise Email + account manager
Update and feedback meetings Periodic face-to-face updates with our customer success team
Corporate Quarterly
Enterprise Monthly
Training & best practice guidance Access to training materials on our own community
Corporate Starter + in-person training at set up
Enterprise Corporate + ongoing calls for new members
Advisory services Advice and guidance from our community experts
Corporate Strategy workshop at set-up + Zapnito experts’ ongoing advice
Enterprise Dedicated consulting hours with our team of community experts + advisors

Content Management

Post authoring Create written articles, the basic building block of expertise
Corporate Yes
Enterprise Yes
Multimedia content Produce beautiful multimedia content, with native video hosting and PDF publishing
Corporate Yes
Enterprise Yes
Content liking Give your experts a virtual pat on the back
Corporate Yes
Enterprise Yes
Sharing Share your community with the wider world
Corporate Yes
Enterprise Yes
Premium content Mark high-value content for the community-only
Corporate Yes
Enterprise Yes
Editor’s picks/highlights Editorially promoted content
Corporate Yes
Enterprise Yes
Customizable taxonomy Create unlimited channels to post your content into
Corporate Yes
Enterprise Yes
Automatic content alerts Automatically-generated newsletters and publish alerts
Corporate Yes
Enterprise Yes
Bitly integration Automatically shorten and track links to your content
Corporate Yes
Enterprise Yes
Badging Apply badges to give another dimension to your taxonomy
Corporate Yes
Enterprise Yes
AMP support Support for Google’s Accelerated Mobile Pages
Corporate Yes
Enterprise Yes

Networking

Expert profiles Create fully-featured profiles for your experts
Corporate Yes
Enterprise Yes
Expert directories Organize your experts with searchable directories
Corporate Yes
Enterprise Yes
Conversations Hold discussions with your community around your topics
Corporate Yes
Enterprise Yes
Commenting Allow users to comment on your content with full moderation tools
Corporate Yes
Enterprise Yes
Q&A Allow members to put questions to your experts
Corporate Yes
Enterprise Yes
Rooms Self-contained groups around specific topic
Corporate Yes
Enterprise Yes
Company profiles Allow organizations to create profiles
Corporate Yes
Enterprise Yes
Company directories Fully-searchable directories of organizations
Corporate Yes
Enterprise Yes
Private rooms Create invite-only rooms, visible only to its members
Corporate Yes
Enterprise Yes
Hidden profiles Enable your users to remain private if they wish
Corporate Yes
Enterprise Yes

User management

User management A suite of tools to manage and grow your community
Corporate Yes
Enterprise Yes
Member invitations Grow your community with our community invite system
Corporate Yes
Enterprise Yes
Bulk user import Instantly mass-invite existing customers into your community
Corporate Yes
Enterprise Yes
Social sign in Offer easy sign in and registration options via social media
Corporate Yes
Enterprise Yes
Data protection Stay compliant with customizable data protection statements
Corporate Yes
Enterprise Yes
Invitation API Hook up our platform to your own subscription systems
Corporate Yes
Enterprise Yes
Custom registration fields Custom fields for additional registration information
Corporate Yes
Enterprise Yes
SAML support Offer institutional sign in options
Corporate Yes
Enterprise Yes
Configurable user groups and permissions Control what your users can do with permission groups
Corporate Yes
Enterprise Yes

Configuration

SEO Manage basic SEO settings to help ensure your community is visible on the web
Corporate Yes
Enterprise Yes
Custom pages Create custom static pages
Corporate Yes
Enterprise Yes
Code snippets Drop snippets of HTML/Javascript code to enhance your user experience
Corporate Yes
Enterprise Yes

Analytics

In-site analytics Track your community success with our built in analytics
Corporate Yes
Enterprise Yes
Custom analytics integration Integrate your site into your existing analytics tools
Corporate No
Enterprise Yes
GoSquared Real-time analytics and live chat tool
Corporate No
Enterprise Yes
GoSquared email automation Targeted customer communication based on metrics
Corporate No
Enterprise Yes

Video Panels

Panel discussions Invite up to 10 experts seamlessly into a virtual panel discussion
Corporate Yes
Enterprise Yes
Recording Record video panels and publish to the community
Corporate Yes
Enterprise Yes
Download recording Download a copy of your discussion for your own use
Corporate Yes
Enterprise Yes

Courses

Courses Create structured content using content from your community
Corporate No
Enterprise Yes
Certification & progress tracking Keep a track of student’s progress and provide certification upon completion
Corporate No
Enterprise Yes
Access control Control who has access to your courses by IP range
Corporate No
Enterprise Yes
E-Commerce Monetize your course with e-commerce integration via Braintree
Corporate No
Enterprise Yes

Integrations

Google Ad Manager integration Monetize your community with banner advertising via Google Ad Manager
Corporate Yes
Enterprise Yes
Unlimited API access Integrate your community with your own CRM
Corporate Yes
Enterprise Yes
Unlimited Zapier app integrations Automate workflows between your community and over 2,000 apps
Corporate No
Enterprise Yes