Your privacy is important to Zapnito. This privacy notice provides information about the personal information that Zapnito collects, the ways in which Zapnito uses that personal information and your rights. Zapnito Ltd (“Zapnito”, “we” or “us”) is the data controller of the personal information collected via or in connection with zapnito.com and community.zapnito.com (the “Website”).
What personal information do we collect about you?
Zapnito collects personal information from you when you provide it to us directly and through your use of the Website. This information may include the following kinds of personal information:
What do we use this personal information for?
Depending on how you use our Website, your interactions with us, and the permissions you give us, Zapnito may use your personal information to:
Zapnito will rely on one or more of the following as the legal basis, under data protection law, to process your personal information:
Who do we share your personal information with?
Zapnito may share your personal information with third parties in the following circumstances:
Securing your personal information
Zapnito will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information and will store all the personal information we process on our secure servers.
Information relating to electronic transactions entered into via the Website will be protected by encryption technology.
Storage and Cross-border data transfers
We use service providers based around the world. Consequently, your personal information may be processed in countries outside of Europe, including in countries where you may have fewer legal rights in respect of your information than you do under local law. If we transfer personal information to a country outside the UK and the European Economic Area we will, as required by applicable law, ensure that your privacy rights are adequately protected. Please contact us if you would like more information about these transfers.
We will keep your personal information for as long as we need it for the purposes set out in this privacy notice, and so this period will vary depending on your interactions with us. For example, we may keep a record of correspondence with you (for example if you have made a complaint about our services) for as long as is necessary to protect us from a legal claim. Where we no longer have a need to keep your information, we will delete it. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.
We love to communicate with our customers and so, depending on your marketing preferences, we may use your personal information to send you marketing messages by email, post and via your browser.
If you no longer want to receive marketing communications from us (or would like to opt back in), you can change your preferences at any time by contacting firstname.lastname@example.org, clicking on the ‘unsubscribe’ link in any email, or updating your settings in your account. If you unsubscribe from marketing, please note we may still contact you with service messages from time to time (e.g. if we need to provide you with information about the services or products you have purchased from us).
You may also see ads for our Website on third party websites, including on social media. These ads may be tailored to you using cookies (which track your web activity, so enable us to serve ads to customers who have visited our Website). Where you see an ad on social media, this may be because we have engaged the social network to show ads to our customers, or users who match the demographic profile of our customers. In some cases, this may involve sharing your email address with the social network. If you no longer want to see tailored ads you can change your cookie and privacy settings on your browser and these third party websites.
Updating this statement
Zapnito may update this privacy notice by posting a new version on this website.
You should check this page occasionally to ensure you are familiar with any changes.
You have certain rights in respect of your personal information, including the right to access, correct, and request the erasure of your personal information.
You also have the right to object to your personal information being used for certain purposes, including to send you marketing. See ‘Marketing’ above, for more details of how to opt-out of marketing.
We will comply with any requests to exercise your rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. To make any requests regarding your personal information, or if you have any questions or concerns regarding your personal information, you should contact us using the details below. You are also entitled to contact your local supervisory authority for data protection.
Updating this statement
Zapnito may update this privacy notice by posting a new version on the Website.
You should check this page from time to time to ensure you are familiar with any changes.
The Website contains links to other websites. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee its security as Zapnito is not responsible for the privacy policies or practices of any third party.
Last updated: 4 May 2021