Data features
Turn customer engagement into valuable insights.
Empowering customers to search, discover and create knowledge generates data which you can use to better understand their needs.
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Create and capture better customer intelligence.
With a knowledge sharing platform personalized to each customers’ interests, you can quickly capture zero and first-party data to better understand their needs and intent.
Advanced analytics
Track and analyze activity inside your platform.
Detailed impact-focussed dashboards allow you to drill down into the activity users and groups, providing the insights you need to take action.
Custom analytics
Expand the possibilities of your platform’s data with customizations.
Maximize the data you own by enriching out of the box analytics to deliver more targeted customer communications based on behaviours.
Trusted by our customers. Loved by theirs.
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"We are treating our Zapnito platform as the glue around our other products moving forward — driving value, empowerment, and advocacy."
"The support from the Zapnito team is great - there is always someone to advise on community strategy and provide expert opinion."
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"The platform's look and feel is unique to us and we've been able to evolve it as our community has grown. Within weeks we had thousands enrolled just through word of mouth."
