Engagement features
Keep customers engaged with the right knowledge, at the right time.
Zapnito helps you create valuable new connections, build habit-forming learning experiences and drive customer participation.
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Keep your customer community engaged for life.
From customer retention to acquisition, engaging customers with the right knowledge at the right time drives revenue. Zapnito makes this possible in a single platform.
Networking
Create unparalleled value by connecting the right people and organizations.
Help customers solve challenges and reach their goals faster by introducing them to brand experts, thought leaders or fellow customers that can help.
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Discussions
Facilitate purposeful private and public discussions.
Zapnito puts an end to chaotic and overwhelming forums. Discussions are easily organized and moderated creating a go-to destination for customers to ask for help and contribute insights.
Courses
Transform content into engaging courses and learning journeys.
Give expert users the ability to easily curate content pieces into step-by-step modules and create habit-forming learning experiences.
Events
Centralize where customers discover online and in-person events.
Improve event attendence and engagement by allowing customers to browse, RSVP and save past or upcoming events in one place.
Content Management
Streamline how customers search, discover and share content.
Make it easy for customers to access the content they need to succeed and give select members ability to post articles, videos and documents directly to the platform.
"We are treating our Zapnito platform as the glue around our other products moving forward — driving value, empowerment, and advocacy."
"The support from the Zapnito team is great - there is always someone to advise on community strategy and provide expert opinion."
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"The platform's look and feel is unique to us and we've been able to evolve it as our community has grown. Within weeks we had thousands enrolled just through word of mouth."
