Data features
Turn customer engagement into valuable insights
Empowering customers to search, discover and create knowledge generates data which you can use to better understand their needs.
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Create and capture better customer intelligence.
With a knowledge sharing platform personalized to each customers’ interests, you can quickly capture zero and first-party data to better understand their needs and intent.
Advanced analytics
Track and analyze activity inside your platform.
Detailed impact-focussed dashboards allow you to drill down into the activity users and groups, providing the insights you need to take action.
Engagement dashboards
User explorer
Content dashboards
Event dashboards
Email dashboards
Custom analytics
Expand the possibilities of your platform’s data with customizations.
Maximize the data you own by enriching out of the box analytics to deliver more targeted customer communications based on behaviours.
Enhanced automations
Data feeds
Data import/export
Tracking codes
Admin visibility
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The platform's look and feel is unique to us and we have been able to evolve it as our community has grown.
Sherilyn Shackell, Founder & Global CEO
