Scale your impact with an engaged community
With our all-in-one community platform, you can create a dedicated online space to educate around your mission and empower supporters to self-organize
Zapnito modernizes how non-profits create an end-to-end community experience
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Too many supporter and volunteers communities are managed with multiple legacy tools designed for other purposes
- Supporters and volunteers become disconnected from your mission
- Your team have limited control over data, making it hard to create personalised engagement and create measurable impact
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Zapnito centralizes where your customers learn, share and connect to drive Community-Led Growth
- Full capabilities of a cutting edge customer community platform
- Expert support to deliver a community strategy based on your priority business objectives
Reach your fundraising goals by giving your supporters an outstanding community experience
Improve discoverability and donations
- Drive greater awareness of your cause by hosting authentic discussions with supporters and volunteers
- Leverage zero-party data to put each community member on a personalized pathway toward donation and participation
- Educate and inspire with content, courses and events
Improve self-service and product education
- Create supporter and volunteer onboarding resources to create engagement beyond donations
- Accurately measure what content and activities supporters are engaging with to offer more personalized recommendations
- Centralize your events, discussions and announcements to create habit-forming community experiences
Improve satisfaction and quality of feedback
- Create open and private rooms for supporter groups to streamline campaign announcements, ideation and feedback
- Identify and proactively support your most and least engaged supporters with community analytics
- Matchmake supporters to organize increase participation in both large or small scale campaigns
Improve referrals and reviews
- Create private rooms and discussions for your most engaged supporters to test campaign ideas and develop new educational content
- Scale supporter growth with 2-click inviting and sharing
- Give your most engaged supporters and volunteers a platform to share their impact with custom authoring and admin settings
Purpose built solutions for leading non-profits
Onboarding and education
Create courses to repurpose your best content, inspire, inform and track member education to offer more proactive and effective calls to action
Multi-network communities
Set up unlimited groups such as supporters, volunteers, major donors or trustees to control what content, discussions, announcements, resources and contacts each community member can access over time
Community analytics
Our community data platform has in-built, real-time and customizable analytics tools including more than 20 reports to help understand the members and content driving engagement
SEO optimisation
Empower members to share premium user generated content and drive focussed, authentic discussions to improve discoverability on search engines
Hybrid events
Collect registrations for your virtual and in-person events in one place and bring together expert speakers and attendees to drive discussion and networking before and after
Feedback & ideation
Gather your most engaged community members in private rooms to share fundraising successes and challenges, identify trends and collaborate to generate new, innovative campaign ideas
Connect your community platform to the tools your teams already use
From CRM to analytics, Zapnito’s native and custom integrations ensure your community takes your supporter experience and insight to the next level
